If you're shipping to online customers, you understand the importance—and magnitude—of the shipping experience.
While you want clients to click and buy with convenience, not worrying about the shipping process, your company conversely wants to manage every aspect of the shipping experience, so that it appears seamless and positive to the customer...and keeps them coming back for repeat purchases.
If you're struggling to manage your shipping process in-house, here are some services you can commonly outsource to a third-party logistics company (also known as 3pl):
- Warehouse solutions
- Shipping and packaging
- Tracking services
Wouldn't it be nice to have these services off your plate?
However, you'll want to think carefully about the following:
- How will you monitor the work of your third-party logistics (3pl) partner?
- Will your customers notice a (negative) difference in quality? You'll want to choose a provider with a track record of excellence.
- Can you afford the extra investment?
Whether you choose to utilize the services of a third-party logistics provider or choose to do your shipping in-house, you'll need to track the effectiveness of the process.
Reach out today for a no-obligation consultation or to review some sample scoring critieria, and learn how simple it can be to have your current shipping program tracked and evaluated.